Terms and Conditions – Apna Healer
Last Updated: 17/11/2025
Welcome to Apna Healer.
By accessing or using our website (www.apnahealer.com), you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our platform.
1. Purpose of Apna Healer
Apna Healer is a peer-to-peer emotional support platform that provides a judgment-free and safe space for individuals to share their feelings, connect with others, and heal together.
We are not a replacement for professional therapy, counseling, or medical treatment.
Our goal is to listen, understand, and support, not to diagnose or prescribe.
2. Acceptance of Terms
By accessing or using this platform, you:
- Agree to these Terms and Conditions.
- Confirm that you are at least 18 years old or using the platform under the supervision of a guardian.
- Agree to use the site only for lawful purposes and in accordance with our community guidelines.
3. Role of Listeners and Experts
- Listeners: Provide a safe space to listen and offer emotional support. They are not certified therapists or counselors unless explicitly mentioned.
- Experts: May include certified mental health professionals who voluntarily offer insights or general guidance — but this does not replace professional therapy.
- All conversations are meant for emotional understanding, not clinical diagnosis or crisis intervention.
4. Confidentiality & Privacy
We value your privacy.
All conversations between users, listeners, and experts are kept confidential to the maximum extent possible.
However, Apna Healer reserves the right to share information if:
- There is a threat of harm to self or others.
- It is required by law or court order.
For full details, please read our Privacy Policy.
5. Code of Conduct
To maintain a safe environment, users must:
- Be respectful and kind in all interactions.
- Avoid sharing or requesting inappropriate content.
- Not use abusive, threatening, or discriminatory language.
- Not impersonate another person or provide false information.
- Avoid promoting self-harm, violence, or illegal activity.
Violation of these rules may result in temporary or permanent suspension from the platform.
6. Content Ownership
All content on this website — including text, logos, images, designs, and illustrations — is the intellectual property of Apna Healer.
Users may not copy, reproduce, or distribute any material without prior written consent.
7. Limitation of Liability
Apna Healer, its team, or volunteers are not responsible for any emotional, mental, or physical harm that may result from interactions on the platform.
We strive to create a positive space but cannot guarantee outcomes from peer interactions.
8. Emergency Disclaimer
Apna Healer is not an emergency or crisis service.
If you are in danger, having thoughts of self-harm, or experiencing a mental health emergency, please do not use this site.
Immediately reach out to your nearest hospital, emergency service, or a verified helpline.
9. External Links
Our website may contain links to third-party sites (e.g., blogs, resources, or partners).
Apna Healer does not control or take responsibility for their content or privacy practices.
10. Changes to Terms
Apna Healer reserves the right to modify or update these Terms and Conditions at any time.
Updated versions will be posted on this page with the revised date.
11. Contact Us
For any questions or concerns related to these Terms and Conditions, please reach out at:
Email: support@apnahealer.com
Website: www.apnahealer.com
Follow Us
Stay connected and join our growing healing community:
Instagram: @apnahealer
LinkedIn: Apna Healer
Facebook: Apna Healer